Billing information

How we charge for our services

  • We use a postcode linked zone- for open and simple billing.
  • For a new site- we make a 1 hour site time booking.
  • No charges are applied for the return trip.
  • Van stock parts (over 500 items carried) are priced according to our published Van Stock price list.
  • Our large stock of spares and new drive units allows us to attend, and only charge if used- or we simply return to stock.
  • Additional time required on site is charged at our current senior engineer rate which is £24.50 + VAT per 15 minutes.
  • Where further work is required an estimate is sent to you promptly.
  • A new client only needs to pre-pay for the first visit. After that you are set up with an account.

How can I pay?

  • We accept all cards and there are no card fees for callouts.
  • BACS payments are accepted and our bank details are Lloyds (Account name: AAC Service, Account number: 35966868, Sort code: 30-92-92)
  • Only payments over £500 have a credit card fee of 2.55% added, there are no added fees for debit cards.


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