Maintenance Agreement General

Automatic gate and barrier systems are generally exposed to all weather conditions and varying levels of use and abuse. As with all moving equipment a maintenance program will ensure the longest possible life of the equipment. All automation systems are highly stressed in normal use and are expensive to install. For systems using hydraulics the simplest analogy is to compare it with a car braking system. Both use fluids that are hydroscopic (absorb moisture), require bleeding and sometimes gasket changes to maintain optimum performance and to extend the life of the internal components. Our company provides full servicing facilities which can include on-site dismantling for rectification and fault finding, together with off-site service facilities where required for hydraulic pressure testing.

Dependent on the type of location the system is installed in and the amount of use the system gets. The service regime can vary from one visit per year to multiple. A single residence is likely to have one visit per year. Multi user sites are recommended to have two visits per year. Higher use multi user sites may require more visits. For sites with a single visit per year there is a requirement for safety device testing at six monthly intervals. This can be completed by a competent person onsite, AAC can advise you on what needs to be tested.

Sites which are covered by The Health and Safety at Work legislations are required to keep any “work” machinery in a safe and reliable condition. This includes regular servicing. If your site is commercial, rental, managed or business this certainly applies to you.


Preventative maintenance provides the benefits of:

  • Continued trouble free operation and peace of mind
  • Extended life of the equipment
  • Condition of equipment
  • Continual security and convenience
  • Safety compliance

Any service to an existing gate or barrier system should include the following items;

Visual inspection of the physical aspects of the system. This prevents any failure due to corrosion or loosening of bolted items.

Full functional testing of the system noting any defects in the way the system works. Juddering or sticking are examples of what may be seen during this test.

Electrical testing of specific items fitted to the system. 230v motors and ground loops are subject to insulation testing to give an idea of their condition and predicted lifespan.

Safety devices fitted are fully tested to ensure that they are working correctly during the visit.

Dynamic force tests are taken to ensure that the system is still within the required parameters as defined in BS EN12445 for testing and measurement.

Visual risk assessment is completed with advise given to the client on additional safety requirements for their system.

On completion of the servicing the engineer completes a site specific service report which is forwarded to the customer with the final invoice.

As an AAC maintained site, any service requests for site attendance take priority over non-maintained sites. Likewise exchange equipment is given first priority to maintained sites.